Conference
The Pharma & Life Sciences Customer Engagement & Experiences Conference 2024
Oct 01 - 01, 2024
London, UK
The Pharma & Life Sciences Customer Engagement & Experiences Conference, happening on October 1, 2024, in Central London, brings together over 23 industry leaders to discuss innovations in customer engagement. Attendees will explore AI integration, omni-channel strategies, and compliance updates while focusing on improving interactions with healthcare professionals, patients, and stakeholders.
This one-day event will feature practical case studies, panels on HCP engagement and customer success, and opportunities for networking. Key speakers include executives from Pfizer, AstraZeneca, and Bristol Myers Squibb, providing insights into the latest trends and best practices.
Stay ahead in the Pharma game
Register for this event now!
Speaker line up
Ahmet Şentürk
AbbVie
Customer Excellence Director
Amit Aggarwal
ABPI
Executive Director, Medical Affairs & Strategic Partnerships
Anastasia Roshchina
Haleon
Head of Marketing
Andrew binns
AstraZeneca
Head, Digital & Innovation
Conor Riordan
Pfizer
Director, Customer Service GSC- Europe, Middle East & Africa
Danie du Plessis
Kyowa Kirin International
EVP Pharmaceutical Operations
Ellina Tsymbal
Otsuka Pharmaceuticals (UK)
Medical Director in Otsuka UK, Ireland and CEE
Fernando Campo
Eli Lilly
Vice President, Head of Diabetes
Fiona Morgan
AstraZeneca
Head of External Engagement
George Beale
Attensi
Director
Henriette Lonkvist
Ferring Pharmaceuticals
Global Head of Customer Relationship Management
Jaymesh Patel
AstraZeneca
Global Nominated Signatory Director
Jez Groom
Cowry Consulting
International CEO
Maria Nasim
NHS
Chief Pharmaceutical Officer’s Clinical Fellow at UK Health Security Agency (UKHSA) 23/24
Mark Doyle
A Life in a Day
Founder
Mehul Lakhani
Novo Nordisk
Director Commercial Analytics, International Operations
Michelle Melka
BioMarin Pharmaceuticals
Director, Global Product Strategy, Digital Transformation
Ossama Ibrahim
Merck
Head of Medical Excellence and Omnichannel, UK & Ireland Region
Ridwaan Jhetam
BMS
Vice President,Head of WW Medical,Haematologu
Shreyash Jain
AstraZeneca
Associate Director- Commercial Digital & Innovation,International
Sophie Graham-Godet
GSK
Global Director, Omnichannel Marketing Capabilities
Ahmet Şentürk
AbbVie
Customer Excellence Director
Amit Aggarwal
ABPI
Executive Director, Medical Affairs & Strategic Partnerships
Anastasia Roshchina
Haleon
Head of Marketing
Andrew binns
AstraZeneca
Head, Digital & Innovation
Conor Riordan
Pfizer
Director, Customer Service GSC- Europe, Middle East & Africa
Danie du Plessis
Kyowa Kirin International
EVP Pharmaceutical Operations
Ellina Tsymbal
Otsuka Pharmaceuticals (UK)
Medical Director in Otsuka UK, Ireland and CEE
Fernando Campo
Eli Lilly
Vice President, Head of Diabetes
Fiona Morgan
AstraZeneca
Head of External Engagement
George Beale
Attensi
Director
Henriette Lonkvist
Ferring Pharmaceuticals
Global Head of Customer Relationship Management
Jaymesh Patel
AstraZeneca
Global Nominated Signatory Director
Jez Groom
Cowry Consulting
International CEO
Maria Nasim
NHS
Chief Pharmaceutical Officer’s Clinical Fellow at UK Health Security Agency (UKHSA) 23/24
Mark Doyle
A Life in a Day
Founder
Mehul Lakhani
Novo Nordisk
Director Commercial Analytics, International Operations
Michelle Melka
BioMarin Pharmaceuticals
Director, Global Product Strategy, Digital Transformation
Ossama Ibrahim
Merck
Head of Medical Excellence and Omnichannel, UK & Ireland Region
Ridwaan Jhetam
BMS
Vice President,Head of WW Medical,Haematologu
Shreyash Jain
AstraZeneca
Associate Director- Commercial Digital & Innovation,International
Sophie Graham-Godet
GSK
Global Director, Omnichannel Marketing Capabilities
Ahmet Şentürk
AbbVie
Customer Excellence Director
Amit Aggarwal
ABPI
Executive Director, Medical Affairs & Strategic Partnerships
Anastasia Roshchina
Haleon
Head of Marketing
Andrew binns
AstraZeneca
Head, Digital & Innovation
Conor Riordan
Pfizer
Director, Customer Service GSC- Europe, Middle East & Africa
Danie du Plessis
Kyowa Kirin International
EVP Pharmaceutical Operations
Ellina Tsymbal
Otsuka Pharmaceuticals (UK)
Medical Director in Otsuka UK, Ireland and CEE
Fernando Campo
Eli Lilly
Vice President, Head of Diabetes
Fiona Morgan
AstraZeneca
Head of External Engagement
George Beale
Attensi
Director
Henriette Lonkvist
Ferring Pharmaceuticals
Global Head of Customer Relationship Management
Jaymesh Patel
AstraZeneca
Global Nominated Signatory Director
Jez Groom
Cowry Consulting
International CEO
Maria Nasim
NHS
Chief Pharmaceutical Officer’s Clinical Fellow at UK Health Security Agency (UKHSA) 23/24
Mark Doyle
A Life in a Day
Founder
Mehul Lakhani
Novo Nordisk
Director Commercial Analytics, International Operations
Michelle Melka
BioMarin Pharmaceuticals
Director, Global Product Strategy, Digital Transformation
Ossama Ibrahim
Merck
Head of Medical Excellence and Omnichannel, UK & Ireland Region
Ridwaan Jhetam
BMS
Vice President,Head of WW Medical,Haematologu
Shreyash Jain
AstraZeneca
Associate Director- Commercial Digital & Innovation,International
Sophie Graham-Godet
GSK
Global Director, Omnichannel Marketing Capabilities
About the Organiser
Global Insight Conferences Ltd.
London, UK
Global Insight Conferences (GIC) organizes high-quality, time-efficient one-day events focused on case studies and peer-to-peer knowledge exchange. With a personal approach, tailored agendas, and interactive networking opportunities, GIC aims to deliver maximum value for attendees across industries. Their conferences feature top speakers and practical insights, attracting a wide range of companies.
Day and Timing
Tuesday, Oct 1
Location
London, UK
Entry Fees
Paid
Frequency
Annual
Event Type
Conference
Duration
1 Day
Website
pharmacustomerconference.com
Subscribe to our Newsletter!
Be the first to get exclusive offers and the latest news
Stay ahead in the Pharma game
Register for this event now!
Day and Timing
Tuesday, Oct 1
Location
London, UK
Entry Fees
Paid
Frequency
Annual
Event Type
Conference
Duration
1 Day
Website
pharmacustomerconference.comSpeaker line up
Ahmet Şentürk
AbbVie
Customer Excellence Director
Amit Aggarwal
ABPI
Executive Director, Medical Affairs & Strategic Partnerships
Anastasia Roshchina
Haleon
Head of Marketing
Andrew binns
AstraZeneca
Head, Digital & Innovation
Conor Riordan
Pfizer
Director, Customer Service GSC- Europe, Middle East & Africa
Danie du Plessis
Kyowa Kirin International
EVP Pharmaceutical Operations
Ellina Tsymbal
Otsuka Pharmaceuticals (UK)
Medical Director in Otsuka UK, Ireland and CEE
Fernando Campo
Eli Lilly
Vice President, Head of Diabetes
Fiona Morgan
AstraZeneca
Head of External Engagement
George Beale
Attensi
Director
Henriette Lonkvist
Ferring Pharmaceuticals
Global Head of Customer Relationship Management
Jaymesh Patel
AstraZeneca
Global Nominated Signatory Director
Jez Groom
Cowry Consulting
International CEO
Maria Nasim
NHS
Chief Pharmaceutical Officer’s Clinical Fellow at UK Health Security Agency (UKHSA) 23/24
Mark Doyle
A Life in a Day
Founder
Mehul Lakhani
Novo Nordisk
Director Commercial Analytics, International Operations
Michelle Melka
BioMarin Pharmaceuticals
Director, Global Product Strategy, Digital Transformation
Ossama Ibrahim
Merck
Head of Medical Excellence and Omnichannel, UK & Ireland Region
Ridwaan Jhetam
BMS
Vice President,Head of WW Medical,Haematologu
Shreyash Jain
AstraZeneca
Associate Director- Commercial Digital & Innovation,International
Sophie Graham-Godet
GSK
Global Director, Omnichannel Marketing Capabilities
Ahmet Şentürk
AbbVie
Customer Excellence Director
Amit Aggarwal
ABPI
Executive Director, Medical Affairs & Strategic Partnerships
Anastasia Roshchina
Haleon
Head of Marketing
Andrew binns
AstraZeneca
Head, Digital & Innovation
Conor Riordan
Pfizer
Director, Customer Service GSC- Europe, Middle East & Africa
Danie du Plessis
Kyowa Kirin International
EVP Pharmaceutical Operations
Ellina Tsymbal
Otsuka Pharmaceuticals (UK)
Medical Director in Otsuka UK, Ireland and CEE
Fernando Campo
Eli Lilly
Vice President, Head of Diabetes
Fiona Morgan
AstraZeneca
Head of External Engagement
George Beale
Attensi
Director
Henriette Lonkvist
Ferring Pharmaceuticals
Global Head of Customer Relationship Management
Jaymesh Patel
AstraZeneca
Global Nominated Signatory Director
Jez Groom
Cowry Consulting
International CEO
Maria Nasim
NHS
Chief Pharmaceutical Officer’s Clinical Fellow at UK Health Security Agency (UKHSA) 23/24
Mark Doyle
A Life in a Day
Founder
Mehul Lakhani
Novo Nordisk
Director Commercial Analytics, International Operations
Michelle Melka
BioMarin Pharmaceuticals
Director, Global Product Strategy, Digital Transformation
Ossama Ibrahim
Merck
Head of Medical Excellence and Omnichannel, UK & Ireland Region
Ridwaan Jhetam
BMS
Vice President,Head of WW Medical,Haematologu
Shreyash Jain
AstraZeneca
Associate Director- Commercial Digital & Innovation,International
Sophie Graham-Godet
GSK
Global Director, Omnichannel Marketing Capabilities
Ahmet Şentürk
AbbVie
Customer Excellence Director
Amit Aggarwal
ABPI
Executive Director, Medical Affairs & Strategic Partnerships
Anastasia Roshchina
Haleon
Head of Marketing
Andrew binns
AstraZeneca
Head, Digital & Innovation
Conor Riordan
Pfizer
Director, Customer Service GSC- Europe, Middle East & Africa
Danie du Plessis
Kyowa Kirin International
EVP Pharmaceutical Operations
Ellina Tsymbal
Otsuka Pharmaceuticals (UK)
Medical Director in Otsuka UK, Ireland and CEE
Fernando Campo
Eli Lilly
Vice President, Head of Diabetes
Fiona Morgan
AstraZeneca
Head of External Engagement
George Beale
Attensi
Director
Henriette Lonkvist
Ferring Pharmaceuticals
Global Head of Customer Relationship Management
Jaymesh Patel
AstraZeneca
Global Nominated Signatory Director
Jez Groom
Cowry Consulting
International CEO
Maria Nasim
NHS
Chief Pharmaceutical Officer’s Clinical Fellow at UK Health Security Agency (UKHSA) 23/24
Mark Doyle
A Life in a Day
Founder
Mehul Lakhani
Novo Nordisk
Director Commercial Analytics, International Operations
Michelle Melka
BioMarin Pharmaceuticals
Director, Global Product Strategy, Digital Transformation
Ossama Ibrahim
Merck
Head of Medical Excellence and Omnichannel, UK & Ireland Region
Ridwaan Jhetam
BMS
Vice President,Head of WW Medical,Haematologu
Shreyash Jain
AstraZeneca
Associate Director- Commercial Digital & Innovation,International
Sophie Graham-Godet
GSK
Global Director, Omnichannel Marketing Capabilities
About the Organiser
Global Insight Conferences Ltd.
London, UK
Global Insight Conferences (GIC) organizes high-quality, time-efficient one-day events focused on case studies and peer-to-peer knowledge exchange. With a personal approach, tailored agendas, and interactive networking opportunities, GIC aims to deliver maximum value for attendees across industries. Their conferences feature top speakers and practical insights, attracting a wide range of companies.
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